The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 5 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Heating
Sitting area
Garden furniture
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
The Promenade,
Southport,
United Kingdom,
PR8 1RB,
Merseyside
Map view
street view
The Promenade,
Southport,
United Kingdom,
PR8 1RB,
Merseyside
City landmarks
Theme Park
Southport Pleasureland
740 m
Museum
British Lawnmower Museum
1.3
km
Amusement Park
Dunes Splash World
750 m
Rotten Row
Rotten Row
710 m
The Promenade
Southport Marine Lake
910 m
Park
Victoria Park
1.4
km
Promenade
Southport Pier
1.5
km
Beach
Southport Beach
1.2
km
Public Building
Southport Eco Centre
720 m
Eco Centre
Southport Cycle Hire
700 m
Park
Hesketh Park
2.0
km
Marine Lake
1.5
km
Golf Course
Royal Birkdale Golf Club
3.2
km
Meols Hall Botanic Road
Meols Hall
3.4
km
Bankfield Lane
Botanical Gardens
3.7
km
40 Bankfield Ln
Botanic Gardens
3.8
km
Nature reserve
RSPB Marshside
3.8
km
Nearby
Gallery
The Atkinson
590 m
Garden
Model Railway Village
280 m
Pier Forecourt Promenade
Southport Pier and pavilion cafe
400 m
Train Station
Lakeside Minature Railway
290 m
Park
King's Gardens
430 m
311-317 Lord Street
Wayfarers Shopping Arcade
490 m
Wesley Street
Wesley Street
500 m
Southport Pier Promenade
Silcock's Funland
460 m
Lower Promenade
Southport attractions
180 m
Chapel Street
Marble Place Shopping Centre
380 m
Casino
Genting Casino Southport
500 m
40 Nevill St
Silcock's Leisure Casino Amusements
450 m
Gallery
Southport Contemporary Arts
490 m
Restaurants
The Phoenix
190 m
Flat 2-4 Coronation Buildings Coronation Walk
Turkish Delight
180 m
9 Coronation Walk
Harun's Charcoal Grill
200 m
2C Coronation Walk
Andy's Snack Bar
400 m
1 Garrick Parade
Cleveland Cafe
290 m
25 Lord Street
Morrisons Cafe
560 m
Nr Rotten Row
Heritage Centre Cafe
370 m
Princes Park
Scoozi Pizza & Pasta
480 m
98 Eastbank Street
The Gallery Grill
520 m
5-7 Eastbank Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Beautiful location features
Spacious rooms
Organizational issues in service
Chaos in dining area
6.6/10
Nice
Rooms
6.5
Location
7.5
Service
7.0
Dining
6.4
Guest reviews
6.6/10
based on 8 reviews
7.6
7.6/10 based on 4827 reviews
Benjamin
United States,
March
2024
6.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were basic but spacious, albeit falling slightly short of expectations. The service had its helpful moments, particularly in the morning, but there were some organizational issues. The location was nice with beautiful features despite some shortcomings, and the dining experience was a bit chaotic but had a decent selection. Overall, there were aspects to appreciate alongside areas that could be improved.
Rooms
7.0
The room I stayed in on the third floor had a sea-facing view, but it was a bit basic for what was described. More spacious than expected.
Service
6.0
The staff, though young and friendly, seemed to struggle with efficiency as they juggled multiple roles. They were helpful in the morning, but there was room for improvement in organization.
Location
6.0
The hotel's location was a mix of positives and negatives. While the gardens and some architectural features were lovely, there were some messy areas visible. Despite the proximity to shops and the beach, there were noise issues from the heating system outside.
Dining
5.0
The dining experience was a bit of a shambles with limited staff around, and some items were overpriced. The breakfast had a good variety but lacked some essentials like inclusive internet access.
Facilities
7.0
The hotel's facilities seemed adequate, though not exceptional.
Beautiful location features
Organizational issues in service
James
United Kingdom,
December
2023
7.2/10
My stay at the hotel was a mixed experience. The room was clean and comfy, but there were some issues like a badly stained ceiling and a dim bathroom. The staff worked hard to ensure everyone was taken care of, but their approach was a bit defensive, especially when it came to parking. The location was excellent, right on the promenade facing the sea, but the 2 bases not matching could be a downside. The dining experience was delightful with plenty of choices, but there were moments of staff rudeness. Overall, a decent stay with room for improvement.
Rooms
7.0
The room was clean and comfy with a promised view, but there were some issues like a badly stained ceiling and a basic finish.
Service
6.0
The staff worked hard to ensure everyone was looked after, but at times, their defensive approach was noticeable, especially with parking.
Location
8.0
The location was excellent, right on the promenade facing the sea, and convenient for sightseeing tours.
Dining
8.0
The dining experience was excellent with plenty of choices, but there were moments of staff rudeness.
Facilities
7.0
The facilities were decent with views across the boating lake and the distant sea.
Terence
United Kingdom,
November
2023
5.6/10
The hotel offers good value for money with clean rooms, though with some outdated decor. The service was friendly but inconsistent. The location is central but noisy due to nearby nightlife. The dining experience was chaotic with some unsatisfactory food options.
Rooms
7.0
The rooms were clean but a little outdated decor wise. Some damp stains on the ceiling in multiple places.
Service
6.0
The staff was generally friendly and helpful, but there were issues with room service not being done properly.
Location
5.0
The central location was convenient, but the noise from the nearby nightclub was disruptive for sleep.
Dining
5.0
The dining experience was chaotic with limited and unsatisfactory food options.
Facilities
George
United Kingdom,
November
2023
7.0/10
The hotel is located in a great area, very close to attractions and shops. The rooms were a bit cold but decent for the price, but the shower was a slip hazard without a proper seal. The service was friendly but they seemed overwhelmed at times. The dining experience had its ups and downs, with good staff but limited options. Overall, a convenient stay with some improvements needed.
Rooms
7.0
The rooms were a bit cold but satisfactory for the price. The slip hazard from the shower was concerning.
Service
7.0
The service was friendly overall, though at times, they seemed overwhelmed.
Location
8.0
The location is excellent, close to attractions and shops, with plenty of parking available for an extra fee.
Dining
6.0
The dining experience had its ups and downs, with polite staff but limited options at times.
Facilities
7.0
The facilities were decent overall, could be improved in some areas.
John
United Kingdom,
October
2023
8.2/10
The hotel offers spacious and well-equipped rooms with comfortable beds for a restful sleep. While some areas could benefit from modernization, the overall cleanliness and functionality surpass any minor cosmetic issues. The location is excellent, with beautiful views and convenient access to the Promenade & Pier. The dining options are decent, albeit with varying costs. A pleasant stay for those seeking comfort and convenience.
Rooms
8.0
The rooms were spacious and well equipped with good quality tea and coffee. The beds were clean and very comfortable, contributing to a pleasant night's sleep.
Service
9.0
The service was fantastic, from check-in to breakfast assistance. The staff were attentive and accommodating, ensuring a pleasant experience.
Location
9.0
The hotel is situated in a very clean and comfortable area with lovely views of the sea front. Its historical charm and proximity to the Promenade & Pier make it an excellent choice for exploration.
Dining
7.0
The dining experience offered varied pricing but maintained standards up to expectation. The risotto was a highlight while some fluctuations in costs were noted.
Facilities
8.0
The facilities, including the music till 2 o'clock, provided a vibrant atmosphere. The availability of amenities contributed to an enjoyable stay.
Dale
United Kingdom,
September
2023
7.8/10
The hotel offers a great experience overall with some areas that could be improved. The rooms were a bit dated, but I found them comfortable. The service was excellent even with multiple events taking place. The location was convenient, close to the center and restaurants. The dining experience was a mix of nice meals with a minor setback on breakfast. The facilities were enjoyable, providing a relaxing stay.
Rooms
7.0
The rooms were dated but still provided a comfortable stay.
Service
9.0
The staff was incredibly helpful and friendly despite busy times at the hotel.
Location
8.0
The hotel's location was convenient, close to the center and restaurants.
Dining
7.0
The dining experience was a mix of nice meals with some areas to improve, especially breakfast.
Facilities
8.0
The facilities provided an enjoyable stay with necessary amenities.
John
United States,
July
2023
7.0/10
The hotel is conveniently located right next to the main shopping area and promenade, making it great for town center access. The rooms were extremely dated, with issues like an old and very worn mattress, dirty black pillow, and signs of mold. The hotel's service was a mix of untrained staff but excellent management that was cheerful, pleasant, and very helpful. The dining experience was pleasant, with delicious meals and friendly staff. However, the lack of free parking was a downside.
Rooms
5.0
The rooms were in need of improvement, with dated furnishings and cleanliness issues. A communal changing area may not be suitable for everyone.
Service
7.0
The staff had a variety of skill levels, but the overall service from the management was excellent. Unfortunately, free parking was lacking.
Location
8.0
The hotel's location was fantastic, right next to both Lord Street and the promenade, offering easy access to the town center and amenities. However, some areas of the hotel like the conservatory needed maintenance.
Dining
9.0
The dining experience was lovely, with delicious meals and a welcoming atmosphere. A great space for meeting friends and family.
Facilities
6.0
The hotel offered a welcoming atmosphere in the dining area, which was a plus. However, maintenance issues were noted in certain parts of the building.
Mark
United Kingdom,
April
2023
6.0/10
The hotel had a cold and outdated feel, needing refurbishment. The room was too hot near the shower and overall not worth the price paid. Despite the disappointing room, the hotel's location was excellent for activities with my grandson.
Rooms
5.0
The room felt outdated and cold, needing refurbishment.
Service
6.0
The staff did a hard job despite complaints, but there were concerns about quality.
Location
8.0
The on-site parking was convenient and the location was excellent for activities with my grandson.
Dining
5.0
The staff worked hard, but the dining experience was not top quality for the price paid.
Facilities
7.0
Good to have free parking, despite being a bit tight. Buffet breakfast was a nice touch.
Royal Court Hotel & Spa Coventry
Hilton Molino Stucky Venice
The Grand, York
Holiday Inn Express London Stansted Airport By Ihg
Hollins Hall Hotel, Golf & Country Club
Ibis London Earls Court
Crowne Plaza Chester By Ihg
Holiday Inn Edinburgh Zoo By Ihg
Universal'S Cabana Bay Beach Resort
The Station Hotel
Leonardo Hotel Belfast
Premier Inn London Hampstead